Banking

Accessible AI for the competitive edge your bank needs

Humans and artificial intelligence working together to create customer-centric solutions led by business needs.

Reduce Attrition with Deeper Customer Understanding

Connect multiple AI solutions and data sources to maintain and grow high-value customers. Use more attributes across siloed systems to forecast your customers’ needs earlier. Personalize your approach at a customer level to boost engagement.
Predict which customers are most likely to leave your bank
Predict in advance, and with more precision, who is at risk and give yourself time to retain them.
Capture Voice of Customer (VOC) from ALL channels

Understanding your customers’ sentiment and friction points within each channel (web, mobile, branches, transactions, social, etc) is good, but understanding this across all of your customers’ Omni-channel journey gives you the power to better understand your customers’ journey holistically and make more impactful decisions and retain more customers.

Understand the patterns of your customers’ behavior that lead to attrition

Transaction data is key to understanding customer behavior and their likelihood to leave not just one product but across many. Including it in your attrition predictions boosts accuracy and early warnings.

Deepen Customer Relationships and Bolster Share of Wallet with More Accuracy

Anticipate your customers’ readiness to buy new products earlier than anyone else by understanding their interactions across multiple touchpoints, daily.
Predict your customers’ propensity to buy additional products better than ever
Your data holds the information about your customers’ circumstances. Use AI to predict, months in advance, which customers should buy more products and when.
Provide solutions with greater accuracy
Exponentially grow your deposits and assets by increasing the precision of your offerings with AI. Be more accurate in product offerings for each customer and their relationship will grow more significantly.

Improve Precision of Banking Fraud Prediction, Processing and Reporting

Reduce noise and stress for your customers and employees with more precise fraud prevention.
Reduce false positives
False positives are stressing your teams and customers leading to increased attrition for both. Improve your current detection systems with a more precise AI based solution that looks at more data finding more patterns reducing false positives by up to 40%.
Improve customer experience
Fraud policies affect customer experience, so give your fraud team real time visibility into Voice of Customer so they can proactively balance risk with business results.
Decrease false negatives
A high volume of alerts can cause fraud managers to miss true fraudulent transactions. TAZI AI for banking will help you catch everything, consistently.

Increase Efficiency Across Banking Teams

Empower teams across your bank with one AI Platform housing multiple solutions. A connected AI platform for banking means delivering a holistic understanding of your customer’s situation resulting in improved decisioning.
Do more with less, reduce costs, and simplify your tech stack.
Support Teams
Increase your retention team’s efficiency by 3x with curated lists of customers predicted to churn and recommended retention strategy and actions.

Marketing Teams

Reduce the work and time spent manually creating customer segments and run more finely targeted retention and cross-sell campaigns to drive 2x more deposits and loans.
Fraud Teams
Reduce the noise for your fraud and compliance teams and increase efficiency by 60% with reduced false positives.
Operations Teams
Automate mundane work and create workflows with AI Agents freeing your teams to focus on oversight and decision making.

Your Client Data is Protected

  1. SOC2 and HIPAA Compliant
  2. Deployed in your environment, on-prem or cloud of your choice.
  3. Local (on-prem) LLM models within your firewall
  4. Granular user management and monitoring,
  5. Continuous documentation of data, AI models, performance and results
Human monitoring by business intelligence specialists, domain experts, and leaders.

Integrated for Quick Deployment

Regardless of your tech stack, the TAZI AI Platform is designed to connect to any data source with structured and unstructured data.

Deployed in your own environment with more options to connect to core systems.

TAZI Solution Packages for Retention and Fraud

Instead of utilizing a single model, or solution, we have packaged solutions that you can utilize based on your unique point in time and goals at your business.

Related Content

Stay informed on AI in Banking

Experience the Future of
AI/GenAI with TAZI

Personalized 30-Minute Demo. Discover how TAZI can transform your business with our generative and predictive AI solutions. In this tailored session, our AI and product experts will:

Showcase real-world applications and benefits.
Provide a detailed platform walkthrough.
Offer actionable insights for your specific needs.