Insurance

Hyper-personalized strategy in insurance to build trust and win customers

Humans and artificial intelligence working together to create customer-centric solutions led by business teams, not technology teams.

Retain Ideal Customers to Grow Profitably

Maintain and grow ideal customers by connecting multiple AI solutions and data sources. Use more attributes to forecast your customers’ needs earlier. Personalize your approach at a customer level to boost engagement.
Predict ideal customers that are most likely to churn, earlier
Ideal customers shouldn’t be leaving you, but everyone else is after them too. Predict in advance, and with more precision, who is at risk and give yourself time to retain them. 

Capture Voice of Customer (VOC) from ALL channels

Understanding your customers’ sentiment and friction points by channel (web, mobile, call center, transactions, social, etc) is good, but understanding this across all your channels gives you the power to make more impactful decisions and retain more customers.
Understand the patterns of your customer’ behavior that lead to attrition
Transaction data is key to understanding customer behavior and their likelihood to leave. Including it in your retention predictions boosts accuracy and early warnings.

Increase Marketing Effectiveness with Precise Targeting

Supercharge your marketing team to understand customers at a deeper level by incorporating more customer attributes and behavioral trends across a larger and more diverse data set locked up in silos.
More precise customer segmentation 
Enhance your customer segmentation practice, include customer behavior attributes across siloed systems, and find new patterns to better serve your customers and win their trust.
Hyper-personalized product offerings
Enhance your cross sell and upsell methodologies and offer products that help each customer achieve their financial goals showing them that you understand them better than anyone.

Increase Profitability through Rate Monitoring

Your rating models cannot be stale in order to stay ahead of the competition and maintain portfolio profitability. Any disruptive rating changes can negatively impact retention and cause a significant loss of revenue.
Micro-segment to spot profitability trends
Discover profitable and loss-making micro-segments and adjust pricing to drive your business in the most profitable direction.
Empower product managers to maintain desired loss ratio
Make it easy for your product managers to maintain the desired loss ratio at all times. Enable them to easily monitor rating models and take rating actions.

Optimize Insurance Claims Management

Increase the efficiency of claims management requiring repetitive tasks in high volume situations such as quality assurance and fraud detection processes.

Improve insurance claims quality assurance efficiency

Optimize insurance auditors’ time by replacing random selection and static business rules with an AI solution analyzing data from many sources, utilizing 100+ factors, and generating probability scores to reduce time spent on reviewing unnecessary claims.

Increase compliance and reporting
Give your audit team automatically generated documentation and reports for compliance and client reporting.

Increase efficiency of insurance claims fraud detection

Utilize hundreds of internal and external data points to detect fraud early. Enable fraud teams to decide on the operating point of models based on their constantly changing requirements.

Increase Efficiency Across Teams

Empower teams across your insurance company with one AI Platform housing multiple solutions. A Predictive AI platform to get a holistic understanding of your customers and improve your decisioning and customer experience.

Maximize productivity of your teams, reduce costs, and simplify your tech stack.
Support Teams
Increase your retention team’s efficiency by 3x with curated lists of customers predicted to churn and recommended retention strategy and actions.

Marketing Teams

Reduce the work and time creating customer segments and run more finely targeted retention and cross sell campaigns to drive 2x more deposits and loans.
Fraud Teams
Reduce the noise for your fraud and compliance teams and increase efficiency by 60% with reduced false positives.
Operations Teams
Automate mundane work and create workflows with AI Agents freeing your teams to focus on oversight and decision making.

Your Client Data is Protected

  1. SOC2 and HIPAA Compliant
  2. Deployed in your environment, on-prem or cloud of your choice.
  3. Local (on-prem) LLM models within your firewall
  4. Granular user management and monitoring,
  5. Continuous documentation of data, AI models, performance and results
Human monitoring by business intelligence specialists, domain experts, and leaders.

Integrated for Quick Deployment

Regardless of your tech stack, the TAZI AI Platform is designed to connect to any data source with structured and unstructured data.

Deployed in your own environment with more options to connect to core systems.

TAZI Solution Packages for Retention and Fraud

Instead of utilizing a single model, or solution, we have packaged solutions that you can utilize based on your unique point in time and goals at your business.

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